What does Zendesk really cost? Zendesk pricing, November 2026
Zendesk starts at $19 per month. Here is every plan, what a team really pays, and when another tool is the better deal.
We compare independently. Some links are affiliate links: if you buy through them we may earn a commission, at no extra cost to you. It never changes our prices, order or verdicts. How we make money
- Starting price
- $19/mo
- Free plan
- No
- Yearly discount
- Up to 24%
Zendesk plans and prices
| Plan | Billed yearly | Billed monthly | Unit | Status |
|---|---|---|---|---|
| Support Team | $19 | $25 | per agent/month | ✓ Checked |
| Suite Team | $55 | $69 | per agent/month | ✓ Checked |
| Suite Professional | $115 | $149 | per agent/month | ✓ Checked |
| Suite Enterprise | Contact sales | Contact sales | per agent/month | ✓ Checked |
Source: Zendesk pricing page, checked November 12, 2026. US dollars, excluding sales tax.
What would Zendesk cost your team?
- Per year, billed yearly
- $1,140
- Per year, billed monthly
- $1,500
Priced per agent/month, so we multiply by 5. Excludes tax, add-ons and one-time onboarding fees.
Cheaper or better alternatives to Zendesk
Well-known tools that compete with Zendesk, ordered by our quality rating, never by commission.
- Help ScoutOur top pick
$25/mo
Shared inbox and help desk that feels like email.
✓ Free plan · Trial: 15 days
- 2FreshdeskMost popular
$19/mo
Help desk and ticketing from Freshworks, with a free plan.
From $19/month · Trial: 14 days
- 3
$29/mo
AI-first customer service platform with messenger and help desk.
From $29/month · Trial: 14 days
- 4
$25/mo
Shared inbox for teams that handle customer email together.
From $25/month · Trial: 14 days
- 5GorgiasLowest price
$10/mo
Help desk built for ecommerce and Shopify stores.
From $10/month · Trial: 7 days
See all Zendesk alternatives →
Frequently asked questions
How much does Zendesk cost?
Zendesk's paid plans start at $19 per month (Support Team, per agent/month). There is no free plan.
Does Zendesk have a free plan?
No, Zendesk has no free-forever plan.
Does Zendesk have a free trial?
Yes: 14 days.
Is Zendesk cheaper if you pay yearly?
Yes. Paying yearly saves up to 24% compared with monthly billing.