What does Help Scout really cost? Help Scout pricing, November 2026
Help Scout starts at $25 per month and has a free plan. Here is every plan, what a team really pays, and when another tool is the better deal.
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- Starting price
- $25/mo
- Free plan
- Yes
- Yearly discount
- —
Help Scout plans and prices
| Plan | Billed yearly | Billed monthly | Unit | Status |
|---|---|---|---|---|
| Standard | $25 | — | per user/month | ✓ Checked |
| Plus | $45 | — | per user/month | ✓ Checked |
| Pro | $75 | — | per user/month | ✓ Checked |
Source: Help Scout pricing page, checked November 14, 2026. US dollars, excluding sales tax.
What would Help Scout cost your team?
- Per year, billed yearly
- $1,500
- Per year, billed monthly
- —
Priced per user/month, so we multiply by 5. Excludes tax, add-ons and one-time onboarding fees.
Cheaper or better alternatives to Help Scout
Well-known tools that compete with Help Scout, ordered by our quality rating, never by commission.
- ZendeskOur top pick
$19/mo
Customer service software with ticketing, chat and help center.
From $19/month · Trial: 14 days
- 2
$19/mo
Help desk and ticketing from Freshworks, with a free plan.
From $19/month · Trial: 14 days
- 3
$29/mo
AI-first customer service platform with messenger and help desk.
From $29/month · Trial: 14 days
- 4
$25/mo
Shared inbox for teams that handle customer email together.
From $25/month · Trial: 14 days
- 5GorgiasLowest price
$10/mo
Help desk built for ecommerce and Shopify stores.
From $10/month · Trial: 7 days
See all Help Scout alternatives →
Frequently asked questions
How much does Help Scout cost?
Help Scout's paid plans start at $25 per month (Standard, per user/month). There is also a free plan.
Does Help Scout have a free plan?
Yes, Help Scout has a free plan with limited features.
Does Help Scout have a free trial?
Yes: 15 days.